Privacy Policy – SKINOVA LUXE

SKINOVA LUXE operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a safe and seamless shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store or otherwise communicate with us.

By using our Services, you agree that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

Personal Information We Collect

When we refer to personal information, we mean information that can identify you directly or indirectly. We may collect the following types of information:

  • Contact Information: name, billing/shipping address, phone number, and email address.
  • Payment Information: credit/debit card details, payment confirmations, and transaction records.
  • Account Information: login details, preferences, and saved settings.
  • Order & Transaction Details: products viewed, added to cart, purchased, returned, or exchanged.
  • Communications: customer support inquiries, feedback, or reviews.
  • Device & Usage Data: IP address, browser type, device identifiers, and browsing activity.

How We Collect Information

We may collect your personal information in the following ways

  • Directly from you when you place an order, create an account, or contact us.
  • Automatically when you browse our website (through cookies, analytics, and similar technologies).
  • From service providers who process transactions, shipping, and analytics on our behalf.
  • From partners or third parties (if you interact with our marketing or affiliate channels).

How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services – process your orders, manage your account, arrange delivery, and handle returns/exchanges.
  • To Improve Experience – customize your shopping experience, recommend products, and enhance website usability.
  • For Marketing – send you promotional offers, updates, and advertisements (only with your consent).
  • For Security – prevent fraud, verify payments, and protect our website.
  • For Legal Compliance – comply with local laws, regulations, and valid legal requests.

Sharing Your Information

We may share your personal information with:

  • Service providers (Shopify, payment processors, logistics partners).
  • Business and marketing partners (to show you relevant promotions).
  • Legal authorities (if required by law or in cases of fraud prevention).
  • Corporate affiliates (in case of a merger, acquisition, or restructuring).

We do not sell your personal information.

Data Security & Retention

We take appropriate measures to protect your data, but no system is 100% secure. Your personal information will be retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing communications.
  • Restrict or object to the processing of your data.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies before sharing information.

Children’s Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect data from minors.

International Data Transfers

As our Services are powered by Shopify and other partners, your information may be transferred outside the UAE, including to countries with different data protection standards.

Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated “Last Updated” date.

Contact Us


📧 Email: desginemarketing@gmail.com

📍 Address: Dubai, United Arab Emirates