𝒧𝓸𝓇𝑒𝒶𝓁 𓂀 - 𝒫𝒶𝓃𝓉𝑒𝓃𝑒 ✿ - 𝒱𝑜𝑔𝓊𝑒 ♛ - 𝒞𝑜𝓈𝓂𝑜𝓅𝑜𝓁𝒾𝓉𝒶𝓃 ♡ -

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SKINOVA LUXE

FREQUENTLY ASKED QUESTION's

How long will shipping take?

Orders are usually processed within 1–2 business days. Standard delivery takes 5–12 business days, depending on your location. You’ll receive a tracking number once your order is shipped.

Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) across the UAE, so you can pay only when your order arrives at your doorstep.

Do you offer free shipping?

Yes, we provide FREE shipping across the UAE on all orders — no hidden charges.

How long does delivery take?

Orders are processed within 1–2 business days and delivered in 3–7 business days across the UAE.

Can I return or exchange my order?

Yes, we have a 7-day return policy. Products must be unused, in original condition, and returned in their original packaging.

Are your products authentic and safe?

Absolutely! We source only from trusted suppliers and ensure each product goes through quality checks before shipping.

How can I track my order?

Once shipped, you’ll receive a tracking number via WhatsApp/SMS/email to monitor your order status in real-time.

What if my order arrives damaged?

In the rare case of damage, please contact us within 48 hours with photos, and we’ll arrange a replacement or refund.

Do you provide warranty on devices?

Yes, all electronic beauty devices include a 30-day warranty against manufacturing defects.

How can I contact customer support?

Our support team is available Monday–Saturday, 9 AM – 8 PM (UAE Time) via Email: desginemarketing@gmail.com

WHAT WE OFFER

  • I need icon for shipping

    COD+Free Shipping

    Free worldwide shipping and returns - customs and duties taxes included.

  • I need cutomer calling icon

    Customer Service

    We are available from Monday to Saturday to answer your questions.

  • Need icon for secure client payment details

    Secure Payment

    Your payment information is processed securely.

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OUR TESTIMONIALS

  • Amina R. – Dubai

    ⭐⭐⭐⭐⭐

    "I’ve tried so many salon treatments, but nothing compares to Skinova Luxe. The results are amazing, and I can finally enjoy smooth, hair-free skin without the hassle of appointments. Worth every dirham!"

  • Layla H. – Abu Dhabi

    ⭐⭐⭐⭐⭐

    "At first, I was skeptical, but after just a few sessions with the IPL device, I noticed a big difference. My skin feels softer and more confident than ever — and it’s completely painless!"

  • Sara M. – Sharjah

    ⭐⭐⭐⭐⭐

    "Skinova Luxe gave me the luxury of salon-quality results right at home. The device is easy to use, elegant, and truly effective. I recommend it to every woman who values her time and beauty."

  • Fatima A. – Dubai Marina

    ⭐⭐⭐⭐⭐

    "Finally, a device that works! I love how safe and gentle it feels on my skin. It’s the perfect balance of technology and beauty — exactly what I was looking for."

  • Noor K. – Al Ain

    ⭐⭐⭐⭐⭐

    "Living in the UAE, smooth skin is a must. Skinova Luxe made it simple and stress-free. I feel more confident in my daily outfits, and I don’t have to worry about salon visits anymore."

  • Hana S. – Downtown Dubai

    ⭐⭐⭐⭐⭐

    "Skinova Luxe has completely changed my routine. The device is sleek, easy to use, and the results are incredible — no more endless waxing or shaving. It feels like bringing a high-end clinic into my home."

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